Privacy Policy
Effective Date: June 20, 2026
Lonczak Group ("Lonczak Group," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide through our website and services.
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, submit information through our contact forms, engage us for consulting services, access client resources, or otherwise interact with us.
Information We Collect
Information You Provide Voluntarily
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Company or organization name
Job title
Information submitted through contact forms
Information provided during consultations, discovery calls, or client engagements
Documents, files, or materials you choose to share with us
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on pages
Referring websites
General geographic location
Website usage and interaction data
This information may be collected through analytics tools, cookies, and similar technologies.
How We Use Information
We may use information we collect to:
Respond to inquiries and requests
Communicate with prospective and current clients
Evaluate potential consulting engagements
Deliver consulting services
Provide access to client resources or portals
Process payments and invoices
Improve our website and services
Analyze website performance and visitor behavior
Maintain security and prevent fraud
Comply with legal obligations
Enforce agreements and protect our rights
Contact Forms and Communications
Information submitted through our website contact forms may be used to:
Respond to inquiries
Schedule consultations
Evaluate whether our services may be a fit for your organization
Maintain records of communications
Submitting a contact form does not create a client relationship.
Client Information
In the course of consulting engagements, clients may provide operational, business, financial, personnel, or other information.
Such information is used solely for the purposes of providing contracted services and is handled with reasonable administrative, technical, and organizational safeguards.
Where applicable, additional confidentiality obligations may be governed by separate agreements between Lonczak Group and its clients.
Client Portals and Shared Resources
We may provide clients with access to portals, shared workspaces, document repositories, project management systems, or other collaboration tools.
Information stored within these systems may be hosted by third-party service providers. Access is restricted to authorized individuals based on business need and project requirements.
Users are responsible for maintaining the confidentiality of their login credentials and for notifying us of any suspected unauthorized access.
Payments
Payments may be processed through third-party payment processors.
Lonczak Group does not store complete payment card information on its own systems.
Payment information is collected, processed, and secured by the applicable payment processor in accordance with its own privacy and security practices.
Analytics and Cookies
We may use cookies, analytics services, and similar technologies to understand website traffic and improve user experience.
These technologies may collect information such as:
Pages visited
Device information
Browser information
Session activity
Referring websites
Visitors may be able to control cookie settings through their browser preferences.
Disabling cookies may affect certain website functionality.
Sharing of Information
We do not sell personal information.
We may share information with:
Service providers that support website operations
Analytics providers
Payment processors
Cloud storage and collaboration platforms
Professional advisors, including legal and accounting professionals
Government authorities when required by law
Information is shared only as reasonably necessary to operate our business, provide services, or comply with legal obligations.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only for as long as reasonably necessary to:
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Third-Party Services and Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of those third parties before providing information.
Your Rights
Depending on your location and applicable law, you may have rights regarding personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Object to certain processing activities
Requests may be submitted using the contact information below.
Children's Privacy
Our website and services are intended for business and professional audiences and are not directed to children under 13 years of age.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact
Questions regarding this Privacy Policy may be directed to:
Lonczak Group
Portland, Maine
Through the contact form available on this website.